Frequently Asked Questions about Honda Service

Most Honda models come with a Honda Maintenance Minder™ system to provide in-vehicle notifications when service is needed. However, all Honda models should receive an oil change at least every 12 months or 10,000 miles, whichever comes first. For details about required or upcoming care for your Honda model, feel free to contact our team for a list of recommended services.

Honda Genuine Parts are preferred since they are designed and engineered to meet factory requirements for your vehicle. While some Honda Genuine Parts may not be available depending on vehicle age, our Parts Department can find OE-grade components that provide similar functionality and reliability.

Honda Genuine Fluids are recommended at every service to meet the engineering standards of your vehicle and ensure optimal reliability, efficiency, and performance. At Carland Service Center, we're proud to use approved fluids like Honda Genuine Synthetic Motor Oil and Honda Ultimate Full Synthetic Motor Oil, which both exceed API SN and ILSAC GF-5 standards for fuel economy, emissions control, and component protection in newer vehicles.

Make notes about the issues you're experiencing and contact Carland Service Center to schedule service as soon as possible. Some older Honda Civic and Accord models may be prone to transmission issues, so we encourage Alpharetta drivers to receive diagnostics and preventative care.

If you have a soft, squishy, or spongy brake pedal, you need to schedule brake service. Worn brake pads and rotors or degraded brake fluid become safety risks over time. At Carland Service Center, we're proud to provide brake pad and rotor replacements, brake fluid flushes, and brake caliper repairs.

Carland Service Center is happy to provide the latest software updates for vehicles equipped with HondaLink® to minimize glitches and restore functionality. We can also diagnose issues that persist after a reset and show you how to install future HondaLink® over-the-air software updates, if available.

If you receive an official recall notice for your Honda vehicle, pay attention to how urgent the fixes are. Some recalls may require visiting an authorized Honda dealership near Roswell, like Honda Carland, as soon as possible. Our service advisors and technicians at Carland Service Center also pay close attention to open recalls, so please reach out if you have concerns.

If your Honda vehicle is affected by an active recall, you will receive a physical notice by mail or a digital notice by email. In addition, open recall notices can be found using the Honda Owners Recall Lookup page, the National Highway Traffic Safety Administration (NHTSA) Recall Lookup page, or by contacting our Service Center.

Drivers can schedule Honda service in Alpharetta by contacting our team, using our digital scheduling tool, or using the HondaLink® App with an active HondaLink® Basic Plan. We're also proud to offer Honda Express Service in the Atlanta area, which allows owners to receive essential care and multi-point inspections on a walk-in basis.